General

What is Vive La Life?

Vive La Life is a modern wellness and lifestyle store offering thoughtfully curated products designed to elevate your everyday living, from self-care to travel and beyond.

Where are you based?

We are a U.S.-based online store, proudly serving customers worldwide with carefully selected, high-quality products.

What payment methods do you accept?

We accept major credit cards, PayPal, Shop Pay, and other secure payment options available at checkout.

How do I contact customer service?

You can reach us anytime at support@vivelalife.com. We aim to respond within 1–2 business days.

Shipping

How long will my order take to arrive?

Processing typically takes 1–3 business days. Once shipped, delivery usually takes 5–10 business days depending on your location. International orders may take longer.

Follow this link to review the Shipping Policy

How much does shipping cost?

Shipping is calculated at checkout based on your destination and order weight. Orders over a certain amount may qualify for free shipping (where applicable).

Where do you ship from?

We work with select global partners to ship directly from our fulfillment centers, which helps us offer a wider variety of products at accessible prices.

Do you ship internationally?

Yes! We currently ship to many countries around the world. You’ll see available shipping options and costs at checkout.

Returns & Refunds

What’s your return policy?

We offer a 30-day return window from the date you receive your item. Follow this link to review the Return Policy

How do I request a return?

Contact us at support@vivelalife.com with your order number and reason for return. We’ll provide return instructions if eligible.

What if my item is damaged or incorrect?

We’re so sorry! Please contact us within 48 hours of receiving your order with photos of the issue, and we’ll make it right.

How long does it take to receive my refund?

Once we’ve received and inspected your return, refunds are issued within 10 business days to your original payment method.